When i told my parents that i wanted to be a community manager, they looked at me as if i were speaking chinese , but they supported me without knowing how to help me or what i was going to do. my first job (well, internship) was as a cm, and after a few years in this sector, i have realized that it is not only my parents who are not clear about what a community manager is or what it does . do you know what a community manager is and what it is not? Functions, qualities, mistakes to avoid, why your company needs a cm, how much does it charge and tools it is a relatively new professional profile that has emerged due to the rise of social networks and that, by now, we should all know about. Therefore, we are going to see everything we need to know about the community manager and what we can do if we want to dedicate ourselves to it.
You may also be interested in calendario del community manager can you sell more thanks to social networks? Community manager courses in valencia and online what is a community manager? It is called in many ways: social media manager, social media expert, social media specialist, community manager, social media strategist, online Albania Phone Number reputation manager, etc. and it is that a community manager is all that and much more. A cm is a digital marketing professional responsible for creating, managing, maintaining and growing an online community around a brand or company , creating and maintaining relationships with its followers. This professional is the voice of the brand towards its clients and users in general, so you must make sure that the person you hire for this position has the necessary knowledge and skills to adequately defend your company's image.
What is not a community manager despite what many people think, a cm is not just anyone who has an account on social networks or knows how to use them . community manager is not just anyone who has an account on social networksclick to tweet we must get out of our heads the idea that anyone can do this job: our intern, a young person who understands something about the digital world, our receptionist or administrative or customer service staff. Not only is the management of social networks required for this performance, but you must have knowledge in marketing, advertising, communication and public relations, know how to write properly and without spelling mistakes and be able to develop promotion strategies in social networks . this is the reason why many brands or companies tell me that social networks do not work for them to get more visibility or increase their sales.